About this place

Westfield Burwood is a large, wheelchair-friendly shopping centre in Burwood, designed to provide a safe and convenient experience for people with low mobility. The centre features wide pathways, accessible lifts, step-free access, and accessible amenities to ensure all visitors can move around comfortably. It is conveniently located near several bus stops, making public transport easy to use.

✅ Key Accessibility Points
1. Step-free entry allows easy access for wheelchair users.
2. Wide pathways and spacious layouts make navigation simple for mobility aids.
3. Lifts are available to all levels for easy access.
4. Accessible toilet signs (♿) are available on every level to help people easily locate wheelchair accessible toilet facilities.

5. Accessible parking is available in the main car parks around the center, with dedicated spaces for mobility-impaired visitors.
6. Several bus stops are located directly outside the centre for convenient public transport access.

Burwood Westfield offers a range of features to support accessibility for people with disabilities, ensuring convenient access across parking, amenities, services, and shopping facilities. westfield+2

Parking and Mobility Access

Accessible parking spaces are available near entrances at Burwood Road, Shaftesbury Road and within each car park level. westfield+1

Holders of a disability parking permit receive complimentary all-day parking if their permit is registered at the concierge desk. westfield+1

Concierge staff can advise on the best parking locations for mobility needs and validate permits for every visit. westfield+2

Wheelchairs and Mobility Equipment

Complimentary wheelchairs and power shoppers (mobility scooters) are available for use within the centre, subject to availability, and can be reserved by contacting the concierge in advance.westfield+2

Concierge staff are available to help with directions and equipment bookings.westfield+2

The concierge desks for hiring mobility scooters in Burwood Westfield are located on Ground Level outside David Jones and on Level 2 near Australia Post and close to Specsavers.

Accessible amenities are available on every level to support people with mobility needs, including priority seating spaces in common areas.

Staff are trained to be supportive and responsive.

Multiple lifts positioned near Burwood Road, David Jones entrance, Victoria Street/Event Cinemas, and central shopping areas.

1. Westfield Burwood: At Westfield Burwood, parking is generally accessible and convenient for people with disabilities. There are accessible parking spaces on every level open to the public, especially near the Burwood Road and Shaftesbury Road entrances. For example, in P1 there are 2 spaces near the lift in the L area and 2 in the O area, in P2 there are 3 accessible parking spaces, and in P3 there are around 7 spaces located close to lifts. (P4 is mainly staff parking.)

It is easy to move from the car park into the centre, as there are smooth, step-free pathways and clear signage. Lifts are available on all levels and connect directly to the shopping areas, making navigation simple for wheelchair users.

The centre also offers helpful support, including free wheelchairs and mobility scooters from the concierge, along with accessible toilets on every level. Staff are available if assistance is needed. However, the car park can get very busy during peak times, which may make it harder to find a close parking spot and can cause delays when entering or leaving.