Entrance
Platform has step-free access with safety tiles along the edge
Lift connects the platforms and concourse, wide enough for wheelchairs.
Flat, wide corridor that is easy to move through with a wheelchair or scooter.
Step-free pathway leading towards the exit and lifts.
Bright passageway with smooth floor and good lighting for safe access.
Spacious accessible toilet, easy for wheelchair users to move around safely.
Burwood Station is designed to support passengers with low mobility and wheelchair users by providing step-free access throughout the station. Lifts connect all levels and platforms, ensuring easy movement without stairs. Accessible toilets are available, fitted with grab rails and adequate turning space. Boarding ramps are offered with staff assistance for safe train access. Wide entrances, tactile ground indicators, clear signage, and lighting help with safe navigation. Surfaces across corridors and platforms are generally level and suitable for wheelchair use. Emergency help points and staffed assistance are available when required.
Key Points:
NOTIFY STAFF WHEN YOU ARRIVE SO THEY CAN DEPLOY A RAMP AND NOTIFY THE STATION YOU ARE GETTING OFF SO THEY CAN PREPARE FOR YOUR ARRIVAL.
There are two entry points to the station. The entrance on the left, towards Westfield Burwood, consists of stairs, whereas the entrance on the right is step-free and easily accessible for wheelchair users and people with mobility aids.
Smooth, level surfaces across paths, concourse, and platforms.
Inside the trains, priority seating is available near the doors in every carriage for passengers with disabilities, elderly travellers, and those with mobility needs.
Accessible parking is available nearby on Burwood Road, just a short walk from the station entrance.
All platform access
Boarding ramp
Accessible parking
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