Accessible Restaurant & Cafe In Port Macquarie-hastingsKFC Port Macquarie City

KFC Port Macquarie City – Accessibility Guide

How to Reach Out

Public transport: Multiple bus routes serve central Port Macquarie, with the closest stops to 146‐148 Horton Street on Short Street (about a 4-minute walk) and Clarence Street (about 5 minutes). Both routes are relatively flat and easy to navigate for mobility aid users.

Parking: The restaurant has its own parking lot directly beside the building, including clearly marked accessible parking bays close to the entrance.

Drop-off: A drive-through lane is available for ordering, and the front curb on Horton Street allows for quick drop-off just a few steps from the main entrance.

Indoors and Outdoors

The KFC Port Macquarie City building is at street level with an outdoor seating area at the front. The sidewalk in front is flat, and there is step-free access from the parking lot side via a ramp. For those approaching from the Horton Street footpath, there is a small stair section, but this can be avoided entirely by using the wheelchair lift located near the main entrance, which connects directly to the dining level.

Entrance & pathways: Access from the parking lot or lift is smooth and paved. The main doors are wide and automated, making entry easy for wheelchair users and those with prams.

Counter & layout: The ordering counter is at standard height. There is an open-plan layout with smooth tile flooring and enough space for most wheelchairs to navigate between tables.

Seating: Indoor tables and chairs are movable, allowing flexibility for mobility aids. Outdoor dining tables and benches are also available on a flat patio area.

Accessible Toilets

The restaurant is equipped with accessible toilets inside, with separate male and female facilities. Both are spacious, have grab rails, lever‐style taps, and are positioned close to the dining area for convenience.

Extra Accessibility Features

Wheelchair lift: Located near the main entrance, allowing mobility aid users to bypass stairs.

Doors: Wide automatic doors for easy entry.

Staff & service: Staff are attentive and ready to assist with carrying meals or accommodating special requests.

Signage & environment: Bright menu boards with high contrast for visibility. The dining area is well-lit and maintained for clear pathways.