Location & Parking: Billabong Zoo is located at 61 Billabong Drive, Sancrox, Port Macquarie, with disabled parking spaces provided right at the entrance for easy access.

Welcome Support: The zoo warmly welcomes Companion Card holders, offering them a free ticket for their companion—simply inform staff when booking.
billabongzoo.com.au

Smooth Entry & Circulation: Visitors enter through a low entry counter. The main building is spacious and easy to navigate for wheelchairs and mobility aids.

Accessible Café & Viewing: The café has a lowered counter section, and many animal enclosures feature ramps and lowered viewing glass, ensuring inclusive viewing for visitors of all heights and abilities.

Seating: Benches are placed throughout the zoo—great for resting and enjoying the scenery.

Support for Sensory & Cognitive Needs: The zoo explicitly welcomes and assists visitors with learning, communication, intellectual or sensory needs, making it an inclusive experience for all.

Facilities: Accessible toilets with wide entries are available on-site. Located in two main areas within the park: one near the gift shop and another near the reptile exhibit. These toilets include wide entries and are designed for disability access. The zoo also features baby change facilities in these toilets. For more specific needs, calling the zoo ahead is recommended.

Inclusive Café & Seating: Accessible café counter and seating ensure dining areas are usable for wheelchair users and guests with mobility devices.

Positive Visitor Reviews: Guests frequently call it “one of the most wheelchair-accessible zoos” and praise the well-designed, lush gardens and thoughtful pathways.
Tripadvisor Australia

Low entry and café counters with accessible seating

Spacious pathways throughout the main building

Ramps and lowered viewing glass at many enclosures

Assistance animal policy in development (call ahead to arrange)

Visitors are encouraged to call (02) 6585 1060 for specific accessibility needs or questions.

billabongzoo.com.au

Tripadvisor Australia

<strong>(02) 6585 1060</strong>

Billabong Zoo Koala & Wildlife Park

On-street accessible parking

Guulabaa Place of Koala

Location & Parking: Located at the Port Macquarie Service Centre, situated at the junction of Pacific and Oxley Highways in Thrumster—just off the M1 exit. Ample and free parking is available, making drop-offs quick and simple with one accessible parking also on-site.

Drive-Through Access: As a service centre fast-food stop, the drive-through feature makes it especially accessible for those arriving by car or mobility vehicle.

Entrance & Dining Areas: The venue supports wheelchair-accessible entry, seating, outdoor seating, and a drive-through option, ensuring flexibility for different mobility needs.

Layout: Reviewers note plenty of parking, clean facilities, and indoor and outdoor seating—suggesting a layout favorable to navigation with mobility aids.

Onsite Facilities: The Service Centre offers fairly clean wheelchair accessible restroom facilities.

Inclusive Support: The location delivers air conditioning, Wi-Fi, takeaway, outdoor seating, and drive-through—all contributing to an accommodating and accessible experience.

Family-Friendly Facilities: In addition to dining, the Service Centre offers picnic shelters and landscaped park areas for breaks—ideal for families or those needing a rest.

KFC Port Macquarie Service Centre

Location & Parking: This Guzman y Gomez is located at 1067 Oxley Highway, Thrumster, just south of central Port Macquarie. The site is easily accessible by car and provides parking directly at the front, making it quick for drop-offs. Multiple accessible drive-in options like delivery, pickup, and app ordering are also available.

Public Transport: There's no direct bus service to this location. It's best accessed by car or rideshare.

Accessibility Notice: GYG lists this Thrumster location as wheelchair accessible, indicating that entry and indoor navigation are accessible. 

Layout & Design: Standard GYG design features an open-serving counter, seating area, and a drive-through. With enough aisle width, doorway type, indoor seating.

There are separate toilets for ambulant and wheelchair accessible which is clean and well-maintained. The wheelchair toilet also has an changing table.

Drive-Through & Pickup: GYG supports multiple ordering modes — in-restaurant, app/web, and drive-through — which can reduce movement for customers with mobility constraints.

Supportive Staff: Reviews highlight GYG’s generally “friendly staff” and quick service—though some customers report inconsistencies or slower.

Guzman y Gomez - Port Macquarie

WildNets Adventure Park Port Macquarie

Location & Parking: Located at the Port Macquarie Service Centre at the junction of Pacific and Oxley Highways in Thrumster. The service centre offers ample, free parking, including for cars, caravans, trucks, and long vehicles—making arrival smooth for visitors regardless of vehicle size. With disabled parking also available.

Drop-off & Vehicle Access: Due to its design as a highway rest stop, drop-offs are straightforward, and drive-through or walk-in access is very convenient.

Entry & Layout: The McDonald's sits within the service centre. The site is listed on wheelchair-friendly business listings, suggesting level access and walk-through friendly flooring.

Clean Facilities: The service centre amenities include clean restrooms. While also including accessible toilet with changing table.

Supportive Setup: The open layout of the service centre—combined with accessible parking, flat surfaces, seating areas, and shelter—creates a seamless and inclusive experience. 

Accessible Toilet