Entrance of Australia Post

Entrance of Australia Post

The Mall concourse is wide and level (as shown here), ensuring a smooth, barrier-free route from the lift exit straight to the Australia Post store on Level 4.

The Mall concourse is wide and level (as shown here), ensuring a smooth, barrier-free route from the lift exit straight to the Australia Post store on Level 4.

The Australia Post store entrance is wide and level, confirming easy, barrier-free access directly from the Level 4 concourse.

The Australia Post store entrance is wide and level, confirming easy, barrier-free access directly from the Level 4 concourse.

The Level 4 concourse shown here is wide and level, ensuring a smooth, barrier-free route past the window displays toward the clear and accessible entrance of Australia Post.

The Level 4 concourse shown here is wide and level, ensuring a smooth, barrier-free route past the window displays toward the clear and accessible entrance of Australia Post.

The store entrance is wide and level, confirming easy access from the Level 4 concourse

The store entrance is wide and level, confirming easy access from the Level 4 concourse

The wide, automated exit/entrance doors shown here ensure a barrier-free transition from the level Mall concourse, which leads directly to the nearby Australia Post store on Level 4.

The wide, automated exit/entrance doors shown here ensure a barrier-free transition from the level Mall concourse, which leads directly to the nearby Australia Post store on Level 4.

The internal layout of Australia Post appears open with clear pathways and a low counter area visible on the right (partially obscured), suggesting the reception area and general movement within the store are accessible for wheelchairs.

The internal layout of Australia Post appears open with clear pathways and a low counter area visible on the right (partially obscured), suggesting the reception area and general movement within the store are accessible for wheelchairs.

Australia Post - Ashfield Post Shop
Australia Post - Ashfield Post Shop
The Australia Post area is easily accessible from the Level 4 concourse via automated doors, and the interior layout features clear pathways and a low counter for accessible service.

The Australia Post area is easily accessible from the Level 4 concourse via automated doors, and the interior layout features clear pathways and a low counter for accessible service.

Automated Doors

Automated Doors

The image is a directory map for Level 4 of Ashfield Mall, which visually confirms the wide, level layout, the location of the Food Court, and the precise placement of the accessible toilets (indicated by the wheelchair icon) near the center of the level.

The image is a directory map for Level 4 of Ashfield Mall, which visually confirms the wide, level layout, the location of the Food Court, and the precise placement of the accessible toilets (indicated by the wheelchair icon) near the center of the level.

To reach Australia Post (Level 4) from the rooftop parking, park in the adjacent accessible bay (blue lines), take the "Lifts to Shops" up/down to Level 4, and follow the level concourse straight to the AU Post location.

To reach Australia Post (Level 4) from the rooftop parking, park in the adjacent accessible bay (blue lines), take the "Lifts to Shops" up/down to Level 4, and follow the level concourse straight to the AU Post location.

Australia Post - Ashfield Post Shop
You can also use accessible parking on this lower level (near orange pillars). Take the nearest lift immediately up to Level 4 to reach AU Post.

You can also use accessible parking on this lower level (near orange pillars). Take the nearest lift immediately up to Level 4 to reach AU Post.

Ashfield Mall Entrance

Ashfield Mall Entrance

If wheelchair users are coming from the street (like the path), then they will encounter a level or ramped path that leads to the Mall entrance.

If wheelchair users are coming from the street (like the path), then they will encounter a level or ramped path that leads to the Mall entrance.

If you are on Level 3, there is another accessible toilet. Look for this sign near St George Bank (visible left in the photo) and follow the arrow.

If you are on Level 3, there is another accessible toilet. Look for this sign near St George Bank (visible left in the photo) and follow the arrow.

Accessible toilet on level 3

Accessible toilet on level 3

Accessible Toilet (Level 4): Follow the wheelchair sign pointing straight/right toward the Food Court; the large accessible toilet is located nearby.

Accessible Toilet (Level 4): Follow the wheelchair sign pointing straight/right toward the Food Court; the large accessible toilet is located nearby.

The accessible toilet on Level 4 is spacious, has grab rails, a wide entrance with a "Push To Open" button, and plenty of turning space for power wheelchairs.

The accessible toilet on Level 4 is spacious, has grab rails, a wide entrance with a "Push To Open" button, and plenty of turning space for power wheelchairs.

    Australia Post is committed to providing accessible services for all customers, including people with disabilities. The company follows the Web Content Accessibility Guidelines (WCAG) Level AA standards and actively works to improve both physical and digital accessibility across its branches and online services.

    Accessibility Support:

    If you have accessibility difficulties, you can contact Australia Post via:

    Phone: 13 POST (13 76 78)

    Online: Use the Accessibility and Disability form on the Australia Post website

    Hearing/speech impairment: Contact through the National Relay Service (NRS)

    Getting There

    By Car

    Accessible parking is available in the rooftop carpark of Ashfield Mall.

    Parking bays are located near the rooftop lift lobby for easy access.

    From the rooftop, take the lift down to Level 4 to reach Australia Post.

    A ramp and level pathways connect the parking area to the lift entrance.

    By Public Transport

    Ashfield Station is about 3 minutes away on a level, paved route.

    Bus stops are located on Liverpool Road outside the mall.

    Smooth pathways and tactile ground markers guide users to mall entrances.

    Inside the Mall

    Lifts and Ramps

    Multiple lifts connect all mall levels (G to Level 4).

    Lifts are spacious and fitted with Braille buttons and audible floor indicators.

    Ramps and wide, smooth corridors provide easy movement between shops.

    Corridors and Navigation

    Corridors are wide and level throughout the mall.

    Clear directional signs guide users to each store and facility.

    Australia Post (Shop 59) is located near the food court area on Level 4.

    Doors and aisles within the store are accessible for wheelchair users.

    Accessible Toilets

    Accessible toilets are available inside Ashfield Mall on:

    Level 3 – next to St George Bank

    Level 4 – near the food court, a short distance from Australia Post

    Features include:

    Wide automatic doors

    Grab rails on both sides

    Emergency call button

    Adequate wheelchair turning space

    Additional Support

    Wheelchair hire is available at the Centre Management Office upon request.

    Customer service staff at both the mall and Australia Post are trained to assist customers with mobility, vision, and hearing needs.

    Assistance dogs are welcome throughout the premises.

    Most areas accessible
    orgLogo
    Wheelchair accessible toilet
    Accessible parking

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