♿ Accessibility at Commonwealth Bank – Bankstown City Plaza Branch

The branch is situated on the ground floor of Bankstown City Plaza, providing step-free access from the pedestrian mall.

Entry is through 1 automatic sliding door, facilitating easy access for wheelchair users, prams, and individuals with mobility aids.

Ramp access and wheelchair turning circles.

A concierge service to assist customers upon entry.

Braille signage on ATMs and branch hours.

Hearing loops at teller and customer service points.

Height-adjustable desks for ease of access. 

There is no dedicated street parking directly adjacent to the branch.

The nearest public parking is available at West Terrace Public Parking, approximately 400 meters away.

The branch is a short, step-free walk from Bankstown Train Station, with ramps connecting the concourse to both North Terrace (towards Bankstown Shopping Central) and South Terrace (towards bus stops and Bankstown City Plaza).

Accessible public toilet is available nearby within Bankstown City Plaza.

Accessible public toilet

Commonwealth Bank Bankstown Branch

Saigon Place offers a number of features that support accessibility for visitors:

Accessible Parking: There are 2 designated accessible street parking spots conveniently located along Bankstown City Plaza street.

Public Toilet Facilities: An accessible toilet is available at the corner near the public outdoor seating area.

Pavement: The plaza features a wide, flat pavement with no major obstacles, allowing for easy movement for people using mobility aids.

Outdoor Seating: The public outdoor dining area offers generous space between tables, providing ease of access and comfort.

Shops and Cafés: Many shops and cafés are accessible, and several also provide outdoor seating. However, some establishments may have limitations such as narrow entrances, tight spaces between tables, steps, or high service counters. In such cases, staff at some venues are willing to assist customers with takeaway orders or provide outdoor service upon request—though this level of service may vary between businesses.

Overall, Bankstown City Plaza provides a reasonably accessible environment, with key amenities in place and helpful staff at many locations.

Saigon Place

Bankstown Station is a fully staffed and accessible station, designed to support passengers of all mobility levels. It is currently being upgraded as part of the Sydney Metro project to further enhance accessibility.

1 accessible lift provides step-free access from the concourse to all train platforms.

Ramps from the concourse lead to both sides of the street:

North Terrace: Direct access to Bankstown Central Shopping Centre.

South Terrace: Leads to Bankstown Bus Interchange and Bankstown City Plaza.

All access paths are wide and level, suitable for wheelchairs and mobility aids.

Wide and accessible ticket gates are installed at station entrances, allowing easy passage for wheelchairs, prams, and mobility devices.

🛤️ Platform Access & Boarding Assistance

Platform-to-train access is supported by portable boarding ramps, available upon request.

Speak with staff for assistance—they can also coordinate help at your destination station.

1 accessible toilet is available within the station, near the concourse area.

There are no street parking spots directly outside the station.

The nearest public parking is at West Terrace Public Parking, located approximately 400 meters away.

The station connects directly to the Bankstown Bus Interchange on South Terrace.

Nearby paths to buses, shops, and public spaces are step-free and smooth for safe and easy movement.

West Terrace Public Parking

Bankstown Station

Bankstown Arts Centre is an accessible venue situated in the heart of Bankstown.  The venue is a vibrant and engaging destination for contemporary arts practice in collaboration with arts organisations, groups and artists; and their activities.

The entry to the art centre is via the front of the building at Dale Parade with all public spaces at the Arts Centre available to mobility restricted visitors.  

A lift is located in the foyer, to take visitors to any floor in the building. A pathway is located across the courtyard for access between buildings. 

There is an accessible bathroom in the foyer and next to art gallery, with a handrail and assistance button. Each of the bathrooms throughout the other parts of the centre have handrails. None have steps leading to them. Each can be accessed either directly or via the lift in the foyer. 

The Art Centre can be emailed on
artscentre@cbcity.nsw.gov.au 

artscentre@cbcity.nsw.gov.au

Bankstown Arts Centre

Paul Keating Park is a central, inclusive public space in Bankstown CBD, designed to be accessible for people of all ages and abilities.

The park features level pathways throughout, ensuring easy navigation for wheelchair users, prams, and those with mobility aids.

🛝 Inclusive Play Space – Ian Stromborg Play Space

A hero play tower resembling a banksia pod.

Super-slide and interactive nature play elements.

Water play facilities for summer enjoyment.

Shaded seating areas and hammock spaces for relaxation.

Designed for all ages and abilities, promoting inclusive play and social interaction. 

The park includes a modern amenities block with accessible toilets, designed with inspiration from native Angophora seed pods.

While there is street parking available nearby, there are no designated accessible parking spots directly adjacent to the park.

The park is easily reachable via public transport, with Bankstown Station in close proximity.

The park offers open grassy areas, art installations, and shaded spots, providing a pleasant environment for relaxation and community events.

Paul Keating Park

♿ Accessibility at BlaKC Cafe – Bankstown

🅿️ Parking:
• Street parking is available on the opposite side of Chapel Rd (side road of the building).
• Basement parking (Level -1) offers 4–5 accessible parking spaces located directly in front of the lift. Parking is free for up to 4 hours.

🏢 Getting to the Cafe:
• The main entrance to the building is fully accessible, with step-free access.
• To reach the cafe, enter through one automatic door, then turn left.
• BlaKC Cafe is located on the left-hand side after entry.
• The counter height is accessible for all customers.

🚪 Lift Access:
• A lift inside the Knowledge Centre building connects all levels, including the basement car park.
• Accessible parking bays are directly in front of the lift doors, allowing for easy entry and step-free movement throughout the building.

🚻 Restrooms:
• Accessible restrooms are located on the ground floor and Level 2 of both the building and inside the library.

BLaKC Cafe

• Street parking is available directly in front of the Library, on the opposite side of Chapel Rd side.

• Basement parking (Level -1) within the building includes 4–5 accessible parking spaces, located directly in front of the lift. Parking is free for up to 4 hours

• The main entrance is fully accessible. To get to the library, you will need to go through 2 automatic doors, then turn right. 

• The Library is located to the right-hand side after entry. Lifts are located inside the Library to assist with movement between floors.

• The Knowledge Centre lift connects the basement car park (with accessible bays right in front of the lift doors) to all other levels via step-free access.

• Lifts throughout the building (including within the Library itself) provide access to all levels.

• The lift inside the Library will take you to Level 1, where an accessible toilet is located, and to Level 2, which houses study spaces suitable for a variety of access needs.

Accessible restrooms are available on the ground floor and Level 2 of both the building and inside the library

Bankstown Library and Knowledge Centre

♿ Accessibility at Bryan Brown Theatre – Bankstown

🅿️ Parking:
• Street parking is available on the opposite side of Chapel Rd (side road of the building).
• Basement parking (Level -1) includes 4–5 accessible parking spaces located directly in front of the lift. Parking is free for up to 4 hours.

🏢 Getting to the Theatre:
• The main entrance to the building is fully accessible, with step-free access.
• To reach the theatre and box office, enter through two automatic doors, then turn left.
• The Box Office is on the left-hand side after entry. Staff are available to provide information or assistance.

🎭 Inside the Theatre:
• The theatre is located on the ground floor, with accessible seating available.
• For accessible seating arrangements, speak with staff at the box office for assistance.

🏢 Level 2:
• This level includes function rooms, all accessible via lift.

☕ Accessible Cafe Nearby:
• BlaKC Cafe, located directly in front of the theatre entrance, is fully accessible.
• It offers indoor and outdoor seating with generous space between tables for easy movement.
• The counter height is also accessible for ordering.

🚪 Lift Access:
• A lift inside the Knowledge Centre building connects all levels, including the basement car park.
• Accessible parking bays are located directly in front of the lift doors, providing step-free access throughout the building.

🚻 Restrooms:
• Accessible restrooms are located on the ground floor and Level 2 of the building.

Bryan Brown Theatre & Function Centre

Livvi's Place Bankstown is an all abilities & inclusive fenced playground located about 16km south of Parramatta, Stacy Street.  

A colourful playground offering every type of play in one space including sand, water, trampoline, slides, swings, spinner, nature trail, flying fox, climbing, balancing & imaginative play.   There are a few shade sails & mature trees also offering shade.  

The park offers a dual BBQ, picnic tables & accessible toilet block outside the entrance.  Unfortunately they do need to be manually unlocked via the Council.  Next to the playground there are more picnic shelters & a large grassed area.

Accessible parking can be found on Stanley Street, Greenfield Parade & West Terrace.

Variety Livvi's Place

🌸 Pho Minh Temple – Bankstown: Accessibility Overview

By Public Transport: The temple is located about a 9-minute walk from Bankstown Station. The route mostly is paved footpaths.

By Car: Street parking is available directly outside the temple, but no designated accessible parking spots are provided. Alternatively, visitors can use Brandon Avenue Public Carpark (42 Northam Avenue), which is around 2–3 minutes' walk to the temple.

Access & Terrain: Entry is via street-level only, with stairs used to access the main worship area. There are no ramps or lifts, so step-free access is not available. This makes it inaccessible for wheelchair users or visitors with mobility limitations. 

Building Interior: The interior of the worship area has generous open space, allowing for easier movement once inside.

Toilets: 🚫 No accessible, ambulant, only standard toilets are available on-site.

The temple is not equipped with any formal accessibility services.

Pho Minh Temple

The Shed is a cafe chain restaurant with stores throughout NSW & ACT serving home-style rustic meals & 100% Arabica bean coffee. The cafes feature calm earthy tones, industrial metal, concrete, brickwork & soft greenery.

The Bankstown store is located on level 2 Bankstown Central, North Terrace (in front of JB HI-FI & Myer) accessed via paved level pathway approach to automatic glass entry doors. Level 2 can be accessed via lift & escalator with step free entry into the cafe, access to the counter, freestanding tables, chairs & banquette seating.

Accessible parking & bathrooms can be found in the Shopping Centre.

The Shed Cafe - Bankstown

Yagoona Station is equipped with a range of accessible features to support passengers with mobility needs:

✅ Ticket Gates: Wide and accessible ticket gates are available for easy entry and exit.

🚆 Platform Access: The gap between the platform and train is wide, offering extra space for safe movement.

🛗 Lift Access: There is an accessible lift providing step-free access between the street and the platform.

🚻 Toilets: An accessible toilet is available—please ask station staff to unlock it for use.

Boarding Assistance: A portable boarding ramp is available upon request. Speak to staff if you need help boarding or disembarking.

🅿️ Accessible Parking: One accessible parking space is available at Yagoona Station Parking 1. From there, a ramp leads directly to the station entrance. A formal kiss and ride area is not provided, but there is a No Parking zone on the northern side of the Hume Highway, which can be used for informaL drop-off. 

🚶‍♀️ Station Exit Directions: Turn left for the ramp to the car park. Turn right for the bus stop. The path is flat and free from obstacles.

👩‍✈️ Assistance Desk: The help desk counter is positioned at an accessible height for all passengers.

Yagoona Station is designed with inclusivity in mind, ensuring a safer and more comfortable journey for everyone.

Yagoona Station Parking 1

Yagoona Train Station

🌳 Accessibility at Gazzard Park – Yagoona

Gazzard Park is a welcoming and accessible green space with thoughtful features for all visitors:

🛣️ Easy Terrain: The park has a flat surface throughout, with wide and even walking paths suitable for wheelchairs, prams, and mobility aids.

🍽️ Picnic & BBQ Area: There's an accessible picnic spot with a roofed shelter and BBQ facilities, making it a perfect spot for gatherings. A children’s playground is conveniently located next to the picnic area.

🪑 Seating: Several benches are placed around the park, providing rest stops along the paths.

🅿️ Accessible Parking: One accessible parking space is available at Yagoona Station Parking 1, which is located directly in front of the park—no long-distance travel required.

🚻 Accessible Toilet: An accessible toilet is located outside the Yagoona Community Centre, right in the heart of the park.📍 Toilet location

Toilet location

Gazzard Park

Gong Cha – Bankstown Plaza Accessibility Features

Generous space between indoor tables allows comfortable movement for wheelchair users and mobility aids.

Multiple outdoor public tables are also available nearby.

Entrance: A ramp provides step-free access into the café from the street level.

Counter: The service counter is at an accessible height, suitable for both standing and seated customers.

Toilets: ⚠️ There is no accessible toilet, ambulant toilet, or standard toilet available on the premises.

Parking: There is 1 designated accessible street parking spot located directly in front of the café.

Accessible Restaurant & Cafe In Bankstown City PlazaGong Cha Bankstown Plaza