About this place
Westfield Parramatta(159‑175 Church St, Parramatta NSW 2150) is designed to be accessible for visitors with mobility needs. Whether you arrive by car, train, bus or taxi, the centre offers step‑free access, accessible parking, amenities, and mobility assistance services.
Key Accessible Features
Accessible Parking:
The centre has over 60 accessible parking bays located in the Campbell Street carpark (Levels 2‑8) and the Aird Street carpark (Levels 2‑6). Westfield Australia+1
Accessible parking is positioned near the entry point on every car park level. Westfield Australia+1
The parking system uses number‑plate recognition. Westfield members receive up to 4 hours free parking when using the Westfield app; standard visitors get 2 hours free. Westfield Australia
Mobility permit holders can register at the Concierge desk to receive validation of parking for mobility‑impaired access. Westfield Australia
Access from Transport (Train / Bus / Taxi / Rideshare):
Arrive via train at Parramatta Station, then follow the concourse to Level 1 opposite Woolworths Metro for access into the centre. The path is step‑free. Westfield Australia
The bus interchange and rideshare/taxi drop‑off (Fitzwilliam Street, Level 1) are located nearby, offering easy access. Westfield Australia
Car park entries can be accessed from Campbell Street, Aird Street and Marsden Street. Westfield Australia+1
Lifts and Step‑Free Access Inside the Centre:
The centre provides lifts connecting car parks and shopping levels, with step‑free pathways throughout. (Specific lift lobbies: e.g., via Campbell Street (south) and via Aird Street (north)).
All corridors from accessible parking to lifts, and from lifts to shop levels, are designed for mobility‑impaired users.
-Lifts connect carparks to shopping levels.
-Lift Lobby South (Campbell Street) – access to P1–P4 carparks and rooftop.
-Lift Lobby North (Aird Street) – access to P2–P4 carparks and shopping levels.
Accessible Toilets & Amenities:
Wheelchair accessible toilets are available on multiple levels:
Level 1: Fone King
Level 2: across Rip Curl
Level 3: opposite Woolworths, beside Aesop
Level 4: Calvin Klein Underwear & Gucci
Level 5: Food Court & near Rebel Sport escalators
Level 6: MOMO ROTO House of Sushi Features include automatic doors, handrails, and emergency buttons.
The centre participates in the Hidden Disabilities Sunflower Scheme: free lanyards available at Concierge (Level 2 near Myer, Level 4 near Target). Westfield Australia
Complimentary wheelchairs and power shoppers are available from Concierge, subject to availability. Booking in advance is recommended. Westfield Australia
Mobility Services & Concierge:
The Concierge desk assists with mobility equipment, directions, lost property, parking information and more. Westfield Australia+1
Valet Parking Option:
Valet parking is available via Level 4 at the Campbell Street car park. Rates: $12 on weekdays, $20 on weekends.




































