Accessible Wildlife & Sealife In Billabong DriveBillabong Zoo Koala & Wildlife Park

1. How to Reach Out

Location & Parking: Billabong Zoo is located at 61 Billabong Drive, Sancrox, Port Macquarie, with disabled parking spaces provided right at the entrance for easy access.

Welcome Support: The zoo warmly welcomes Companion Card holders, offering them a free ticket for their companion—simply inform staff when booking. billabongzoo.com.au

2. Indoors & Outdoors (Navigable Spaces)

Smooth Entry & Circulation: Visitors enter through a low entry counter. The main building is spacious and easy to navigate for wheelchairs and mobility aids.

Accessible Café & Viewing: The café has a lowered counter section, and many animal enclosures feature ramps and lowered viewing glass, ensuring inclusive viewing for visitors of all heights and abilities.

Seating: Benches are placed throughout the zoo—great for resting and enjoying the scenery.

Support for Sensory & Cognitive Needs: The zoo explicitly welcomes and assists visitors with learning, communication, intellectual or sensory needs, making it an inclusive experience for all.

3. Accessible Toilets

Facilities: Accessible toilets with wide entries are available on-site. Located in two main areas within the park: one near the gift shop and another near the reptile exhibit. These toilets include wide entries and are designed for disability access. The zoo also features baby change facilities in these toilets. For more specific needs, calling the zoo ahead is recommended.

4. Extra Accessibility Features

Inclusive Café & Seating: Accessible café counter and seating ensure dining areas are usable for wheelchair users and guests with mobility devices.

Positive Visitor Reviews: Guests frequently call it “one of the most wheelchair-accessible zoos” and praise the well-designed, lush gardens and thoughtful pathways. Tripadvisor Australia

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Disabled parking near the entrance

Low entry and café counters with accessible seating

Wide toilets with disability access

Spacious pathways throughout the main building

Ramps and lowered viewing glass at many enclosures

Plenty of seating around the Zoo

Companion cardholders welcome

Assistance animal policy in development (call ahead to arrange)

Visitors are encouraged to call (02) 6585 1060 for specific accessibility needs or questions.